MyChart @ CHEO: Connecting patients to their personal health record

Last modified by Ann Watkins on 2016/03/10 21:52


This webinar will describe the implementation of MyChart at CHEO─a secure online portal providing patients and families with access to portions of their personal health record to help them better understand and make well-informed decisions about their health care.  Presenters will share lessons learned from the pilot implementation and strategies for clinician and consumer engagement including adoption and readiness activities and communications.



Dr. Jim King, Medical Director of Informatics at CHEO and Co-Chair, Electronic Health Record Executive 
Jim King MSc, MD, FRCPC is an Associate Professor of Pediatrics at the University of Ottawa and the Medical Director, Informatics at the Children’s Hospital of Eastern Ontario. Dr. King has been in active practice for the past 20 years at the Children’s Hospital of Eastern Ontario, where he also served as Chief, Division of Pediatric Medicine and President of the Medical Staff. Dr. King’s scholarly activity has focused on injury control and the application of evidence based medicine and health informatics to pediatric patient safety.

Jen Gillert, Lead Application Coordinator, MyChart 
Jennifer Gillert is a Business Systems Analyst in the eHealth department at the Children’s Hospital of Eastern Ontario (CHEO) in Ottawa. Jennifer had been involved with a variety of healthcare information technology projects across Canada over the past seven years. She works as an Application Coordinator for the EpicCare Ambulatory implementation at CHEO and is the lead Application Coordinator for the MyChart implementation. She has a keen interest in the use of technology to improve the healthcare system. She is currently completing her Masters in Healthcare Quality, Risk and Safety at Queen's University.

Christine Kouri, Manager for Patient Experience & Acting Chief Privacy Officer
Christine provides leadership to advance CHEO’s strategic direction of exceptional patient/family experiences.  Included in her portfolio are Patient Relations, Multiculturalism / interpretation Services, French Language Services, Spiritual Support and Patient/Family Engagement Strategies.  CHEO is fortunate to have one of North America’s longest standing family and youth advisory committees, Family Forum (1994) and Youth Forum (2000).  Christine has facilitated the growth of the patient/family advisor roll at CHEO from an advisory committee to include a strong family faculty, hospital committee/taskforce members, hiring committee participation and cross-sectional linkages with the hospital, from the Board to the bedside.  Christine’s most recent efforts to expand patient/family engagement at CHEO include Bedside Nursing Hand-offs, Experience-Based Co-Design Methodology, Electronic Communication methods, a Patient/Family-needs based Redesign of Name Badges, E-mail-based Patient Satisfaction Surveying, and Integration of Patient/Family Engagement as Standard Work within our Lean Framework. Christine brings to her work over 20 years of leadership experience in health care and professional practice, and a passion and successful track record for building effective partnerships with patients/families with the healthcare system.   
Christine obtained her Bachelor of Science in Nursing from McGill University and a Masters of Health Administration from the University of Ottawa.

Betsy Rouble, CHEO’s Family Forum 
Betsy Rouble is mother of 2 children one who had a 15 year journey at CHEO. Betsy is a member of CHEO Family Forum Executive as Coordinator of Family Advisory Pool. She is also a valued member of Family Faculty where she speaks at hospital orientations for Medical Students, Nurses and New staff providing a family perspective by sharing her CHEO story.
Betsy joined Family Forum as a way to give back to the hospital; she sits on the MyChart planning committee where her voice has provided advice on the needs and priorities from a family perspective.

Created by Samantha DeLenardo on 2014/12/09 17:06