Problems Logging in
Last modified by Support on 2011/02/01 11:22
Can't login to KEN?
Try the following troubleshooting steps to resolve the problem.
I can't remember my username.
A username made of your first and last names was automatically created when you created your account. If you changed this username, contact the administrator for assistance.
I can't remember my password.
Try resetting your password.
I know my username and password, but still can't login.
KEN supports the following web browsers: Internet Explorer versions 6 and 7. Firefox version 2. If you are not using one of these applications, you may experience problems. If you are using a supported web browser, your account may have been suspended. Contact the site administrator.
