Connecting Care for CMC - Presentations

Last modified by Lisa Stromquist on 2020/02/25 21:09

Navigator Program - Changing Your Lens

Amélie DesLauriers, MSW, RSW Social Worker - System Navigator 

Teresa MacMillan Parent Navigator - Pinecrest-Queensway Community Health Centre

Lillian Kitcher Parent Navigator - Pinecrest-Queensway Community Health Centre

Connect 4 Care - Redesigning Care Delivery for Children with Complex Needs

Rita Janke
Rita is the Manager of Quality, Patient Safety and Accreditation at Sunny Hill Health Centre for Children in Vancouver, BC. Sunny Hill is the Child Development and Rehabilitation Program of BC Children’s Hospital and is an Agency of the Provincial Health Services Association.
Rita is passionate about fostering innovation, knowledge translation and health system wide improvements; working and collaborating with families, leadership teams and staff to create positive, best practice, care environments.

From 2014 – 2016, Rita co –led a team from BC Children’s Hospital in an international Triple Aim Collaborative with the Institute for Health Care Improvement. Out of this work, the Connect 4 Care service was designed and implemented to better meet the needs of children in BC and the Yukon who are living with developmental and behavioural complexity.

Veena Birring Hayer
Veena Birring Hayer completed her BSW and MSW from the University of British Columbia, and has been a practicing Social Worker for nearly 15 years.  She has worked as an ally and advocate for individuals with disabilities, both in community and the hospital sectors. She has expertise in the pediatric population through Sunny Hill Health Centre and BC Children’s hospital and has been involved in the development of an enhanced model of care for children with significant behavioural, developmental and medical needs across the province.  Her direct practice, teaching and mentorship are strongly imbedded in the guiding framework of inclusion, social justice and strength based work. 

EFFECT: Excellence in Family Focused and Effective Care Transitions 

Emma Folz, BScN, MA, RN

Emma is currently employed by the Alberta Health Services and works as the Patient Care Manager of the Pediatric and Neonatal Intensive Care Units and the Human Patient Simulation program at the Alberta Children’s Hospital, Calgary. Emma’s primary area of interest is in creating, supporting and promoting healthy workplace cultures for healthcare teams so that quality care for patients and families can easily ensue. Her other main interest is in quality improvement initiatives that improve the experience and efficiency of care for patients, families and the healthcare team through the healthcare journey.

Emma’s clinical career has predominately been in Pediatric and Neonatal Critical Care Nursing working at various pediatric health care facilities in Australia, the United Kingdom and Canada. She has a BScN in Nursing and earned a Masters of Arts (Leadership) degree from Royal Roads University, Victoria, British Columbia in 2011. In 2016, Emma was awarded the College and Association of Registered Nurses of Alberta (CARNA) Award for excellence in administration, the highest honour recognised provincially for RN’s in Alberta. In 2017, Emma was an Award Recipient of an AHS President’s Excellence Award: Outstanding Achievement in People Excellence for leading the work of the Alberta Children’s Hospital Critical Incidence Stress Management Team.

Transition of the Complex Care Pediatric Population from Acute to Community Care

Collette Montague, Director, Programs and Professional Practice The Safehaven Project For Community Living

PowerPoint Slides

Created by Lisa Stromquist on 2018/09/04 20:19